1. Information We Collect
We may collect and process the following types of personal information:
1.1 Information You Provide
- Account Information: Name, email address, phone number, and identification documents (e.g., driver’s license, passport).
- Transaction Information: Details of financial transactions conducted through our platform.
- Customer Support Information: Any information you provide when contacting us for support or inquiries.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Details about how you interact with our app or website, including clicks, navigation paths, and session duration.
- Cookies: Information collected through cookies and similar technologies.
1.3 Information From Third Parties
- Partners and Affiliates: Data from financial institutions, credit bureaus, or identity verification providers.
- Publicly Available Sources: Information from public databases or social media platforms.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To process transactions, manage accounts, and provide customer support.
- Compliance: To comply with legal and regulatory obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Improvement: To analyze usage patterns, improve our products, and enhance user experience.
- Marketing: To send promotional messages, offers, and updates (with your consent).
- Security: To prevent fraud, unauthorized access, and other illegal activities.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Vendors and contractors who help us deliver our services.
- Regulators and Authorities: Government bodies or law enforcement agencies as required by law.
- Business Partners: Affiliates or partners for co-branded services or joint marketing efforts.
- Professional Advisors: Legal, financial, and technical consultants.
- Third-Party Platforms: Payment processors, credit bureaus, or other financial institutions.
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.
5. Security Measures
We implement robust security measures to protect your information, including:
- Encryption of sensitive data during transmission.
- Regular vulnerability assessments and system updates.
- Access controls to limit data access to authorized personnel only.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal data.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to certain data processing activities.
- Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw previously given consent for data processing.
To exercise your rights, contact us at [Insert Contact Information].
7. International Data Transfers
Your information may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws and use safeguards like standard contractual clauses.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Significant updates will be communicated directly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
admin@thelogicshift.com